Requests
Below are the most common requests we get from reinsurance company owners. Please click on the subject you are interested in, complete and submit the form, and we will contact you shortly with the information you need.
FREQUENTLY ASKED QUESTIONS
Q: How do I find out the balance in my reinsurance company trust account?
A: The owner of the reinsurance company gets a copy of the trust statement each month. If you need additional assistance, please call 866-414-3867.
Q: When is my trust account funded?
A: It is funded by the 25th of the month. If the 25th falls on a weekend or a holiday, your account will be funded by the following business day.
Q: How do I change directors, officers or shareholders for my reinsurance company?
A: If your reinsurance company has had a Director, Shareholder or Officer change, please call 866-414-3867. Changes of this type require new documents that will be provided by Client Services.
Q: When will I receive my IRS Form 1099-DIV?
A: You will receive them by January 31st.
Q: When are IRS Forms 1096 and 1099 sent to the IRS?
A: They are sent to the IRS by the end of February.
Q: I received my IRS Form 1099 on January 31st, but there is a discrepancy. How do I get this fixed?
A: It is best to contact us and resolve any discrepancies before the end of February. We will simply send you a corrected Form 1099, because the form has not been sent to the IRS yet. If you contact us at a later date, we will file a corrected Form 1099. To contact us, please call 866-414-3867.
Q: When should I expect to receive my tax return from you?
A: You will receive your tax return some time between May and August 31st.
Q: Will my tax return need to be filed by April 15th?
A: No. It is common practice to request an extension until September 15th, and we file this extension for you.
Q: Once I receive my tax return from you, when do I need to have it signed and in the mail to the IRS?
A: Your tax return must be signed and in the mail to the IRS by September 15th. We provide a pre-stamped envelope along with your tax return for your convenience.
Q: Do I need to provide you with a complete copy of my tax return?
A: We only require that you return to us a copy of the signed first page of your tax return, as noted in the letter you received from us with your tax return. If you have a scanned copy, upload it here:
Q: I have a question about my reinsurance account that's not addressed here. Who should I contact?
A: Please call 866-414-3867.