HOW DO WE DELIVER MORE SOLUTIONS?

SouthwestRe’s service contracts are purchased each and every day by customers just like you at thousands of automotive, powersport, RV and commercial truck dealerships throughout the country. Thanks to the coverage provided by our service contracts, you can be protected from the major costs associated with unexpected mechanical breakdowns.

More coverage options. What sort of vehicles can we provide coverage for? Take a deep breath, because it’s a really long list: new and used cars, trucks, SUVs, motorcycles, scooters, all-terrain vehicles, utility vehicles, snowmobiles, personal watercraft, jetboats, motor homes, towables, campers, and class 3-8 commercial trucks. We provide coverage to help repair dents & dings, repair or replace damaged tires & wheels, refurbish the appearance of your vehicle’s interior and exterior, and offer coverage for financial assistance when your vehicle is stolen or totaled in a collision. 

More immediate assistance. What can a service contract do for you when your vehicle has an unexpected breakdown? Our service contracts are specifically designed to provide you with the help you need, right when you need it. Depending upon the contract you purchase, you may enjoy the following important benefits:

  • Towing reimbursement to get your vehicle to the repair facility quickly
  • Rental car reimbursement, so you can get to work or get the kids from daycare
  • Emergency roadside assistance to help you with flat tire changes, lock-out assistance, fuel and fluid deliver, and other helpful services
  • Trip interruption reimbursement to help you with lodging and meal expenses when your vehicle breaks down while you're on vacation

More help with claims. We offer friendly, fast, fair and accurate claims adjudication through our Claims Departments in Dallas, Texas and Albuquerque, New Mexico. On average, we receive approximately 2245 calls a day.

Our Dallas-based Claims Department specializes in automotive and home warranty claims. Many of our automotive claims representatives are ASE-certified technicians. This means they're fully trained automotive professionals who know cars and trucks just as well as the mechanics who repair your vehicle. You couldn't ask for someone more qualified to assist you with your automotive claim. In addition, through our partnership with Global Home USA, a division of our Dallas Claims Department assists homeowners when they encounter problems with appliances, plumbing, air conditioning and more, and works directly with licensed contractors to get each problem resolved quickly and efficiently. 

Our Albuquerque-based Claims Department stands ready to assist you with a wide variety of other possible claims, including Appearance Protection, Theft and Guaranteed Asset Protection (GAP), Involuntary Unemployment Insurance and Pre-Need Funeral Services.

No matter what claim you have, we offer flexible filing options via FAX, email or postal mail.